Gift vouchers or gift voucher bookings can not be refunded.
The deposit is non refundable unless cancellation is made at least 24hours prior to the intended arrival time.
Cancellations made less than 24hours prior to occupancy will not be refunded their deposit.
When a cancellation is advised more than 24hours prior to booking date, the deposit can be transferred to a new booking as long as it is done at time of cancellation and within 6 months of the original reservation.
A no-show is deemed a cancellation and will not be entitled to a deposit, refund or booking transfer.